The Sheraton Boston is in Boston's historic Back Bay, and provides indoor access to the Hynes Convention Center, the Prudential and Copley Place malls, and an underground subway station via the escalators leading to the second floor. The lobby of this business and convention destination includes a comfortable lounge, restaurant, and gift shop, offering 70,000 square feet of flexible meeting space, and a full-service business center. For the leisure traveler, the Sheraton Boston offers an 18-meter indoor/outdoor pool on the fifth floor with a retractable roof and views of surrounding office towers. Guests also have complimentary use of a sundeck, and sauna.

From the hotel, guests have indoor access to Top of the Hub restaurant and lounge on the 52nd floor of the Prudential Center Tower and its spectacular views, especially from a table by the window at dusk. Apropos Restaurant features an open-air kitchen/buffet area, serving creative American cuisine for breakfast, lunch, and dinner. Some of the à la carte specialties include dishes of scrod, grilled lamb chops, and grilled New York sirloin. The Turning Point Lobby Lounge offers cocktails and appetizers in this wide-open lounge furnished with upholstered high-back chairs and plush couches laden with throw pillows. Rooms have sleigh beds with pillow-top mattresses, triple sheets, and six pillows. Navy velvet drapes complement natural-tone carpets and cherry-wood furnishings. All rooms have high-speed Internet access, voice mail, and pay movies.